mytrip customer service review

So youll have to be persistent in trying to contact them. Join the 37866 people whove already contributed.

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MyTrip - Flight cancellation and rebooking I had booked a flight from Lulea Sweden to Düsseldorf Germany on the 23rd of January 2022 booking number LFJ3OH.

. Sent three request forms for a change and recieved no reply over a two week period. They advertise an English helpline number 44 8447747881 but it now appears to us that this is only a front for a Greek company We booked flights with them on 9 February 2016 on Iberia Airlines Madrid to Lisbon and their subsidiary Air Nostrum from Malaga to Madrid. The only response I got was one automatic generated email saying how busy they are.

Yes - read on. Contacting the customer service team could be easier and more transparent. I specifically asked if I paid for this extra service would I be able to select my seat and the customer rep said yes I would be able to select my.

There is NO customer service. Ad You Can Compare Coverage and Plan Types in Under a Minute. Asked to cancel so I could boom through a more reliable service and still didnt recieve an answer.

Unfortunately many of these 3rd party agents have notoriously poor customer service. Now I am dealing with it with my card provider. Some users report that they get responses by reaching out to them on social media if the online travel company uses it.

Avoid the airline have changed the flight times which are now no longer a viable option for us. They took my money and dont refund even though the airline canceled my flight. Mytrip Reviews 244 Bad.

It seems they only allow contact for specific issues like changing flights or adding baggage but if you have a generic question you are forced to ask it under one of the default headings which may have nothing to do with it. Mytrip claims to be an IATA accredited online travel agency. Read 17121-17140 Reviews out of 20153.

Different information from different staff no sign of getting a refund any time soon. We will be back in a short period of time. Kept telling me they face technical issues every time I called.

I will buy tickets elsewhere next time. The cost of tickets was less than 150 - youd think theyd be able to refund their customers for this amount when the problem is their own glitchy website. Your chance of losing money or missing a flight entirely is seriously very real.

Mytrip lie consistently and do not have any customer service capability. Terrible customer service terrible prices. Phoned them and was left on hold four times for more then 20 minutes.

And inbound emails dont seem to be stored on a central database as the questions asked showed they had no idea of the prior communication. Fast forward 2 months and nothing customer service is slow and quite frankly useless. Its like each customer service agent had some information but wasnt privy to everything.

MyTrip has a consumer rating of 107 stars from 799 reviews indicating that most customers are generally dissatisfied with their purchases. MyTrip ranks 243rd among Travel Agency sites. Commendation where it is due.

The reply from MyTrip below is typical of how they have treated my complaint - Im not complaining about fees or terms and conditions. This review was chosen algorithmically as the most valued customer feedback. Mytrip customer service is very unprofessional and clearly based abroad not UK properly in India and they are reached after 40 minutes phone call waiting and they are never helpful because they are basically scammers.

Offers the Most Plans and Best Prices Available Anywhere. I wished i Read this review section before booking. Flight was cancelled by airline and I subsequently contacted My trip customer services team who advised a refund would be.

All reviews flight refund airline company ticket time money service customer service hour. SAVE YOURSELF THE AGONY Worst customer service. DO NOT USE MYTRIP.

Mytrip Reviews 234 Bad. MyTrip claims to have a customer service department but after trying to contact someone through all means offered email phone text for over a week I realized it doesnt exist. This is unacceptable booking service especially with new and innovative daily emerging technologies is shame and awful the service level provided by Mytrip from booking and dealing with issue managements and regrettable customer service.

Maintenance is currently performed on the Mytrip systems. Before I completed my flight reservations I called your customer service to specifically inquire about your seat preference service in which you charge an extra fee. 1 - How to contact us Information for safe travelling and about your booking.

Well it was nice to know how much behind Mytrip is. Long after the flight mytrip responded to my email thanking me for getting in touch and recommending I call their contact centre as they cannot resolve anything over email. Customer service is horrible been calling for 3 days straight to change my flight and no one was able to provide the service they advertise to provide even though I paid for a flexible ticket.

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